Customer Portal: Inspector
Customer Portal: Inspector
The Inspector section shows the best way to contact your inspector when you have questions about scheduling, payment, contracts, or access to the property.
What you’ll find here
- Business name (if provided)
- Email address and/or phone number (if provided)
- Any other contact details your inspector chose to share in the portal
Contact fields only appear when your inspector has filled them in. If something looks missing, ask them to update their profile or portal contact details.
When to contact your inspector
Use this page when you need to:
- Reschedule or confirm appointment details
- Ask about an invoice amount or payment timing
- Clarify an agreement before you sign
- Provide or update access instructions (gate codes, lockbox, parking, pets)
- Confirm when the report will be ready
Tips
- Prefer the contact method shown in the portal so your message reaches the right person on the job.
- For day-of access changes, message as early as you can so the inspection can proceed on time.
- Outstanding invoices or unsigned contracts may still need action on other portal pages even after you message your inspector.