Customer Portal: Appointments
Customer Portal: Appointments
The Appointments section shows your upcoming inspection appointments and the details you need for the day of the inspection — so you spend less time chasing updates by phone or text.
Viewing appointment details
- Date and time: when the inspection is scheduled
- Address: where the inspection will take place
- Entry instructions: access details your inspector provided (gate code, lockbox, parking notes, pets, and similar)
Open the appointment from the portal dashboard or the Appointments section to see the full detail view.
Status indicators and prep
Your portal may show outstanding actions before the visit, such as:
- An invoice to pay
- An agreement to sign
- Report access that depends on payment or completion status
Complete those items early so the inspection day stays on schedule.
Changes and questions
If you need to reschedule, change access instructions, or ask about timing, contact your inspector from the Inspector page. Do not assume a message elsewhere (social media, a personal text to the wrong number) reached the assigned inspector.