Introduction
Account
Templates
Inspections
Observations
Comments
Notes
Reports
Settings
Purchase

Adding Observations

Observations are the individual findings or notes you record during an inspection. Each observation represents a specific issue, note, or point of interest that will be included in your final report.

Creating a New Observation

From the Inspection Screen

  1. Navigate to Inspection: Open the specific inspection where you want to add an observation
  2. Locate Add Button: Find the "Add Observation" button in the observations section
  3. Tap to Create: Tap "Add Observation"
  4. Automatic Setup: The app automatically:
    • Creates a new observation with a unique ID
    • Associates it with the current inspection
    • Opens the Observation Screen for immediate editing
Observations actions on the inspection detail page

The Observation Screen Interface

Once created, you'll be on the Observation Screen with these key areas:

Classification Section

  • Category Dropdown: Select the primary category from your template
    • Searchable dropdown with template-defined categories
    • Required before you can select a subcategory
  • Subcategory Dropdown: Select specific subcategory
    • Options filtered based on selected category
    • Only enabled after category selection

Content Areas

The screen displays read-only fields that get populated through various methods:

  • Title: Summary of the observation
  • Description: Detailed description of the finding
  • Location: Specific location within the property
  • Recommendation: Suggested actions or repairs

Content Capture Methods

Audio Recording
  • Record Button: Large circular button at the bottom center
  • Voice Notes: Record your spoken observations
  • Automatic Transcription: Audio is transcribed to text automatically
  • Multiple Recordings: Add multiple audio clips per observation
Photo Documentation
  • "Take Photos" Button: Located at bottom right
  • Camera Integration: Opens full camera interface
  • Photo Grid: View and manage attached photos
  • Photo Annotations: Add markings and notes to photos
Inspection detail page with observations

AI-Powered Features

Smart Summarization

  • Summarize Button: A clearly labeled Summarize action is available on every observation, on both web and mobile.
  • Saves first, then runs: When you tap Summarize, the app first saves any pending changes (description text, transcription, etc.) and then runs the summary. You don't need to save manually first.
  • Works with optional fields unset: The save-first step succeeds even when optional observation fields (for example severity) are not filled in. You don't have to pick a severity before tapping Summarize — if Summarize fails because severity is empty, that's a defect to report, not expected behavior.
  • No-input short-circuit: If the observation has no real input — no description text, no transcribed audio, and no photos — Summarize exits immediately without calling the AI. You'll see no field changes. Add at least one of those inputs and try again.
  • Automatic Analysis: AI analyzes your available transcriptions, photos, and existing observation text
  • Customer-ready prose: The summary is written as the finding a paying customer will read. It is impersonal and present-tense, doesn't name "the inspector," and doesn't reference the audio, transcript, or photos. It uses the active template's industry vocabulary (for example marine on a marine template) and your template's configured severity labels.
  • Field Population: Automatically fills in:
    • Observation title
    • Detailed description
    • Location information
    • Recommended actions
    • Appropriate category/subcategory classification

AI Activation Requirements

The AI summarization feature becomes available when:

  • You have at least one transcription, photo, or description entered
  • Audio recordings you want included have been transcribed
  • The observation has new content since the last save (the save-first step handles this for you)

Workflow Best Practices

Recommended Process

  1. Record First: Start by recording your spoken observations
  2. Add Photos: Capture relevant images while on-site
  3. Wait for Transcription: Allow audio to be processed
  4. Use AI Summary: Tap "Summarize" to auto-populate fields
  5. Review and Edit: Verify the AI-generated content is accurate
  6. Categorize: Ensure proper category and subcategory selection

Manual Entry

While AI can populate fields, you can also:

  • Manually select categories and subcategories
  • Enter a description and use "Summarize" even without audio
  • Review and modify AI-generated content
  • Add additional context not captured in recordings

Data Management

Auto-Save

  • Changes are automatically saved as you work
  • No manual save required
  • Real-time synchronization with the server

Status Tracking

  • Draft Status: New observations start in draft mode
  • Complete Status: Marked complete after AI processing
  • Dirty Flag: Tracks when content has been modified

Navigation

Returning to Inspection

  • Use the back navigation to return to the Inspection Screen
  • Your observation is automatically saved and appears in the observations list

Camera Interface

  • "Take Photos" opens a modal camera interface
  • Close button returns you to the observation screen
  • Photos are automatically associated with the observation

Tips for Effective Observations

Audio Quality: Speak clearly and in a quiet environment for better transcription accuracy.
Photo Strategy: Take photos before and after any issues, and include overview shots for context.
Categorization: Proper categorization helps organize your final report effectively.
AI Review: Always review AI-generated content for accuracy - it's a starting point, not the final word.
Completeness: Include enough detail that someone reading the report will understand the issue and recommended action.
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