Customer Portal: Contracts
Customer Portal: Contracts
The Contracts section shows agreements that need your signature and agreements you have already completed. Signing in the portal keeps pre-inspection paperwork with the same appointment and invoice workflow.
Signing an agreement
- Open the contract marked as Pending.
- Review the document carefully.
- Fill any required fields and provide your signature.
- Submit and wait for the completion confirmation.
Use a desktop or tablet when possible for longer agreements. Make sure required fields are complete before you submit — incomplete forms usually cannot finish.
Status tracking
You may see statuses such as Sent, Viewed, Started, and Completed. If more than one signer is required, the contract is fully complete only after all required signers finish.
After signing
You may receive a copy of the signed document by email, depending on how your inspector configured delivery. Completed agreements remain listed in the portal for later reference.
Need help before you sign?
If a fee, scope, or access term is unclear, open the Inspector page and ask before you submit. You can usually return to an unfinished contract until it is completed or your inspector sends a new one.